Contact Us
- Service Provider Information
In accordance with applicable European and German e-commerce regulations, the legal operator of this website and service provider is:
Company Name: Crottendorfer Haushaltswaren Produktions GmbH
Registered Address: Oberwiesenthaler Str. 10 b, 09474 Crottendorf, Germany
Brand Name: Flatpackmate
Website: www.flatpackmate.com
- Customer Service & Support Contact
If you have any enquiries regarding our assembly quotation process, deposit payment procedures, scheduling, or service execution, please contact our customer support team:
Email: furniture@flatpackmate.com
Telephone: +49373448560
Response Time: Our dedicated support team endeavours to respond to all written inquiries within 24 hours during standard business operating days.
- Service Scope & Booking Process
Flatpackmate operates an online booking and inquiry structure for domestic assembly services.
Inquiry & Evaluation: Clients submit details regarding their assembly needs via our online form to receive a preliminary cost estimate.
Quotation & Deposit: Upon mutual agreement on the proposed scope of work, a deposit is collected to confirm the reservation.
Scheduling & Execution: Following successful deposit processing, an appointment is scheduled for our team to perform the requested assembly services on-site.